About
Highly dedicated and punctual professional with a National Diploma in Computer Science and a proven track record in operational support, technical installation, and customer service roles. Adept at leveraging strong organizational skills and technical competencies to ensure efficient service delivery and enhance customer satisfaction. Eager to apply a diligent work ethic and versatile skill set to a dynamic role in a growth-oriented organization.
Work
Bolt Ride
|Driver
Abuja, Abuja, Nigeria
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Summary
Provided reliable and safe transportation services, ensuring timely arrivals and exceptional passenger experiences.
Highlights
Maintained a 100% on-time arrival record for all scheduled trips, ensuring customer satisfaction and punctuality.
Delivered professional and courteous service to diverse clientele, consistently receiving positive feedback for customer care.
Managed vehicle maintenance and cleanliness to uphold safety standards and provide a comfortable riding environment.
Navigated routes efficiently using GPS and local knowledge, optimizing travel times and operational effectiveness.
Metro Digital
|Satellite Tv Installer
Abuja, Abuja, Nigeria
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Summary
Executed precise installation and maintenance of satellite television systems, ensuring optimal signal reception and customer satisfaction.
Highlights
Successfully installed and configured satellite TV systems for numerous clients, achieving a high first-time fix rate.
Diagnosed and resolved technical issues related to satellite reception and equipment, restoring service efficiency for customers.
Provided clear instructions and technical support to customers on system operation, enhancing user experience and reducing follow-up calls.
Managed equipment inventory and tools effectively, ensuring readiness for daily service appointments.
Jake's Club and Restaurant
|Store keeper
Abuja, Abuja, Nigeria
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Summary
Managed inventory and maintained store operations to ensure efficient product flow and excellent customer service.
Highlights
Maintained accurate inventory records, reducing discrepancies and ensuring product availability for sales.
Facilitated smooth daily store operations, contributing to a well-organized and efficient retail environment.
Assisted customers with product inquiries and purchases, consistently delivering positive service experiences.
Ensured the cleanliness and organization of the store, adhering to health and safety standards.
Blucabana
|Hookah
Abuja, Abuja, Nigeria
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Summary
Provided specialized hookah preparation and service, ensuring high standards of quality and customer satisfaction.
Highlights
Prepared and served hookah products to customer specifications, maintaining high quality and presentation standards.
Managed inventory of supplies and ensured availability of materials for daily operations.
Maintained a clean and organized work area, adhering to hygiene and safety protocols.
Engaged with customers to provide recommendations and address inquiries, enhancing their overall experience.
Education
Federal Polytechnic Nekede
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ND
Computer science
Grade: 2nd Class Upper
Languages
English
English, igbo
Certificates
Diploma in Computer Appreciation
Skills
Software & Productivity Tools
MS Word, MS Excel, MS PowerPoint, MS Outlook, Google Docs, Google Sheets.
Customer Service
Client Relations, Problem Solving, Service Delivery, Customer Satisfaction.
Operational Support
Logistics, Time Management, Punctuality, Reliability, Inventory Management.
Technical Skills
Satellite TV Installation, Troubleshooting, System Configuration.
Driving & Navigation
Safe Driving, Route Optimization, Vehicle Maintenance, GPS Navigation.
References
Mr. Njoku Reginald
Driver, 08036365308